Vlm caused white streaks

[Bryce C]

I cleaned a factory office using vlm method recently and tried out Commercial Magic, which is Vacaway's high pH encap. I have never used a high pH vlm cleaning agent before. It caused this whitish streaking or discoloration effect that I have never seen. Aggressive raking improved it but didn't completely correct it. I fully hydrated the carpet fibers and scrubbed with a tan fiber pad, then went over the area again with a premoistened microfiber bonnet, all using a 175...

We've cleaned for this company 3 times now and they really like us, I never heard anything from the owner after this recent job, and I've always told him to contact me if they have any issues at all. So I am guessing the white discoloration went away after we left. Could this just be some type of white foam effect that takes a while to dissipate? Or...?

 

[SamIam]

Is it pile or chemical related old rx 20 and rotaries lifting and pushing two direction would create different shading on the pile.

Did they try and vacuum an area to see if it helps?

Lastly carpet fresh?

 

[SamIam]

Yeah did you use a swing machine or a push machine?

Never mind 175 that's what it looks like side to side pile if you want it even you gotta over lap more and direct the pile in the same direction

 

[hogjowl]

I have no idea what caused that. Since they’re not complaining leave it be. Just don’t use that product next time and see if it occurs again.

 

[Mikey P]

Looks like uneven application to me...