62 year old carpet

Lee Stockwell

FOJL
Cleaning Professional
Joined
Oct 7, 2006
Messages
18,851
Name
Lee Stockwell
spent an hour with a customer and a loss adjuster yesterday trying to explain to the customer the pooling/shadowing is not a defect or water damage (place had been flooded and with all furniture out it was more obvious)

the loss adjuster knew what it was but customer isn't convinced.. the adjusters problem, call me gone!
I have a 12" square mirror tile that really helps people understand this.

A "dark" area looks light in the reflection, and vice-versa.
 

Hack Attack

Member
Cleaning Professional
Joined
Dec 19, 2017
Messages
5,620
Name
Dan
what sadness looks like.. wool carpet with pet issues..
20200622_102311.jpg

now it looks soo much better.. not

20200622_114928.jpg

regular wealthy customer who loves her gross dog, would look better with a strong reducer left on it but I'm not coming back to rinse it again.. so just peroxide and see you in 6 months 🤢
 

Nomad74

Boy Sprout
Cleaning Professional
Joined
Feb 4, 2016
Messages
24,146
Does Waldo sell Soap Daddy?

I would clean it with a Jeep Gladiator
 

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